From everyday household appliances to premium built-in systems, we work with trusted brands homeowners rely on.
About Us
Trusted Home Service With a Personal Approach
Whimson Home Services provides dependable support for essential home systems. We focus on clear communication, practical solutions, and quality workmanship.
Whether you need appliance repair, refrigeration service, or heating and cooling support, our goal is simple: make the process easy, fast, and stress-free.
24/7Support
Same-DayService Options
CleanWorkmanship
FriendlyCustomer Care
Services
Appliances
Repair and maintenance for everyday home appliances to keep your routine running smoothly.
Home Appliance Repair
We service washers, dryers, ovens, cooktops, dishwashers, and more. Our team helps identify the issue quickly and offers efficient repair solutions.
Reliable refrigeration support for residential and light commercial needs. We work on cooling performance, leaks, temperature issues, and general system maintenance.
“Very responsive, professional, and easy to work with. The technician explained everything clearly and fixed the issue quickly.”
— Jessica M.
★★★★★
“Great service from start to finish. Booking was simple and the team arrived on time.”
— Daniel R.
★★★★★
“I appreciated the communication and honest recommendations. Would absolutely use them again.”
— Natalie S.
Map
Service Area
Highlighted 15-mile service radius from 4456 N Kedzie Ave, Chicago, IL 60625.
Terms of Service & Privacy Policy
Privacy Policy
Whimson Home Services
Whimson Home Services (“Company”, “we”, “us”, or “our”) operates the website and related services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us online, by phone, or through our services.
At Whimson Home Services, we respect your privacy and are committed to protecting your personal data.
Our Structure (Multi-Service Disclosure)
Whimson Home Services operates as a home services platform that may include multiple service divisions and affiliated brands, such as:
By using our services, you acknowledge that your information may be shared internally with the appropriate division, team members, subcontractors, or affiliated service providers as necessary to respond to your inquiry, schedule appointments, provide services, process payments, and support customer care.
Information We Collect
We may collect personal information including your name, phone number, email address, service address, service details, communication history, and payment-related information where applicable.
How We Use Information
We use your information to provide requested services, communicate with you about appointments, estimates, updates, promotions, improve our services, and maintain internal business records.
Communications
By contacting us or submitting a form, you agree that we may contact you by phone, email, and SMS regarding your request, appointments, updates, and promotional offers where permitted by law. Reply STOP to opt out of SMS.
Information Sharing
We do not sell your personal information. We may share it with employees, contractors, technicians, subcontractors, affiliated brands, payment processors, software providers, and service partners when reasonably necessary to operate our business and deliver services.
Data Protection
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Third-Party Links
Our website may include links to third-party or partner websites. We are not responsible for their content, services, or privacy practices.
Contact
For privacy-related questions, contact us at info@whimsonhome.com.
Terms of Service
Whimson Home Services Last updated: March 2026
1. Agreement to Terms
These Terms of Service (“Agreement”) govern all services provided by Whimson Home Services (“Contractor”, “we”, “us”, or “our”). By scheduling, approving, or receiving services, you (“Customer”) agree to be bound by these Terms.
2. Services
Whimson Home Services provides HVAC services (heating, ventilation, air conditioning), appliance repair, installation, diagnostics, and maintenance.
3. Diagnostic / Service Fee
A $79 diagnostic (service) fee applies to all service visits. This fee covers travel, inspection, and diagnosis. If Customer proceeds with repair, the fee may be applied toward the total cost. The fee is non-refundable once a technician is dispatched or arrives.
4. Customer Responsibilities
Customer agrees to provide active electricity, water, and gas where required, provide safe and unobstructed access to the work area, secure pets, and ensure safe working conditions.
Customer is responsible for removing or protecting personal property near the work area and identifying property boundaries if applicable.
Contractor is not liable for damage to personal property, including but not limited to carpets, flooring, furniture, driveways, landscaping, or nearby items.
5. Estimates & Change Orders
All estimates are subject to change after inspection. Additional work requires Customer approval. Change Orders must include scope of work, price adjustment, and timeline impact.
6. Warranty
Repairs (HVAC & Appliances): Labor warranty: up to 1 year unless otherwise specified. Parts are covered only by manufacturer warranties.
Installations (HVAC Systems): Labor warranty may vary by brand:
Up to 10 years labor warranty for major brands (e.g., Goodman, Carrier, Trane, Mitsubishi, American Standard)
Up to 12 years labor warranty for Daikin
Other brands: up to 3 years labor warranty
Warranty applies only to work performed by Contractor.
Warranty does not cover misuse or neglect, lack of maintenance, or pre-existing / hidden issues.
Regular maintenance is required to maintain extended warranty eligibility.
7. Payments
Payment is due upon completion unless otherwise agreed. Credit card payments may include up to 3.5% processing fee. Unpaid balances may be sent to collections. Customer is responsible for all service charges, taxes, permits, and fees.
8. Chargebacks & Payment Disputes
Customer agrees that all authorized charges are valid and earned. Customer shall not initiate chargebacks for services that have been scheduled or dispatched, diagnosed, or completed in full or in part.
If a chargeback is initiated, Contractor may provide documentation such as work orders, photos, and logs. Customer is responsible for the full disputed amount, chargeback fees, and administrative costs. Contractor reserves the right to pursue collections and legal action.
9. Technician Damage & Property Conditions
Customer acknowledges that service work may involve moving equipment, accessing tight or concealed areas, and working near existing structures.
Contractor is not liable for damage resulting from pre-existing conditions, fragile or deteriorated materials, improper prior installations, hidden defects (plumbing, wiring, structure), or limited or restricted access.
Necessary access work may include cutting drywall, drilling, or disconnecting components. Such actions are normal and required.
Restoration (patching, painting, cosmetic repair) is not included unless agreed in writing.
Customer must provide clear workspace and protect valuable items. Contractor is not responsible for items not properly secured.
10. Right to Stop Work
Contractor may stop work if payment is not made, unsafe conditions exist, or Terms are violated.
11. Delays & Force Majeure
Contractor is not responsible for delays caused by material shortages, weather, government regulations, supply chain issues, labor disruptions, or events beyond control.
12. Subcontractors
Contractor may use licensed and qualified subcontractors.
13. Clean-Up
Contractor will remove debris and leave the work area in broom-clean condition.
14. Limitation of Liability
To the fullest extent permitted by Illinois law, Contractor is not liable for indirect or consequential damages. Total liability shall not exceed amount paid for services.
15. Insurance
Contractor maintains General Liability Insurance and Workers’ Compensation Insurance. Proof available upon request.
16. Customer Insurance
Customer is responsible for maintaining property insurance. Contractor is not liable for damages caused by fire, theft, natural disasters, or vandalism.
17. Communications & Call Recording
Calls may be recorded for quality and training. Customer agrees to receive phone, email, and SMS communication. Reply STOP to opt out of SMS.
18. Disputes & Governing Law
This Agreement is governed by the laws of the State of Illinois. Disputes shall be resolved in Illinois courts.
19. Attorney Fees
Where permitted by law, the prevailing party may recover reasonable attorney fees.
20. Time Limitation
Claims must be filed within 2 years of service completion.
21. Right to Cure
Customer must allow Contractor reasonable time to correct any issue before pursuing claims.
22. Entire Agreement
This Agreement represents the entire agreement between parties. Changes must be in writing.
23. SMS Terms
Customer consents to receive SMS regarding appointments, updates, and promotions. Message/data rates may apply. Reply STOP to unsubscribe.
24. Notice of Cancellation
Customer may cancel certain services within 3 business days where required by law. Charges may apply for completed work.
25. Mechanics Lien Notice
Contractor reserves the right to file a mechanics lien for unpaid services in accordance with Illinois law.
